CUSTOMER SERVICE REPRESENTATIVE
LOCATION: Oahu STATUS: Full Time, Part Time REPORTS TO: Store Manager PAY RANGE: $14-17 Hourly
Are you ready to turn your passion for fun into a career? Look no further! Fun Factory, the ultimate destination for arcade enthusiasts, is on the lookout for a dynamic Customer Service Representative to join our team.
At Fun Factory, we believe in the power of play and creating memorable experiences for our customers. As a leading name in the arcade industry, we’re not just selling games—we’re selling joy, laughter, and the thrill of excitement.
MINIMUM REQUIREMENTS:
• Passion for arcade games and creating memorable customer experiences.
• Strong communication skills and a friendly, approachable demeanor.
• Ability to multitask in a fast-paced environment.
• Basic math skills for handling transactions.
• Problem-solving attitude with the ability to think on your feet.
• Previous customer service experience is a plus.
RESPONSIBILITIES:
• Provide exceptional customer service with a smile, ensuring every visitor feels the Fun Factory magic.
• Assist customers in navigating our arcade, explaining game rules, and troubleshooting any technical issues.
• Process transactions efficiently and accurately using our state-of-the-art point-of-sale system.
• Keep the arcade area clean, organized, and always ready for the next wave of gamers.
• Act as a brand ambassador, promoting our loyalty programs and special promotions.
• Handle customer inquiries, feedback, and concerns with a positive and solution-oriented mindset.
WE OFFER:
• Fun Work Environment
• Day or Night Shift Available
• Medical, Vision, Drug, and Dental
This job description does not represent, nor is it intended to be a complete and exhaustive detailed list of all job duties and requirements. Other duties and responsibilities may be assigned and/or changed at the discretion of management, with or without advanced notice.
KAHALA MALL
4211 Waialae Avenue Honolulu, HI 96816 |
(808)732-9600
TOWN CENTER OF MILILANI
95-1249 Meheula Parkway Mililani, HI 96789 (808)623-4383 |
KAMEHAMEHA SHOPPING CENTER
1620 N. School Street Honolulu, HI 96817 (808) 847-6611 |
WINDWARD MALL
46-056 Kamehameha Hwy, Space #A-01 Kaneohe, HI 96744 (808)247-1812 |
![kahala_ASM_QRC](https://i0.wp.com/www.funfactorygames.com/wp-content/uploads/2024/06/kahala_ASM_QRC.png?resize=78%2C77&ssl=1)
![TOWNCENTER_ASM_QRC](https://i0.wp.com/www.funfactorygames.com/wp-content/uploads/2024/06/TOWNCENTER_ASM_QRC.png?resize=77%2C77&ssl=1)
![KAM_ASM_QRC](https://i0.wp.com/www.funfactorygames.com/wp-content/uploads/2024/06/KAM_ASM_QRC.png?resize=77%2C77&ssl=1)
![WW_ASM_QRC](https://i0.wp.com/www.funfactorygames.com/wp-content/uploads/2024/06/WW_ASM_QRC.png?resize=77%2C77&ssl=1)